Privacy policy

Last updated: March 31, 2026

VoltAir Auto operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). VoltAir Auto is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process

We collect personal information including:

  • Contact details: Name, shipping address, billing address, phone number, and email address.
  • Financial information: Payment card information and transaction details processed through secure payment gateways.
  • Transaction information: Items viewed, cart activity, and purchase history.
  • Device & Usage information:IP address, browser type, and interaction with our Services via cookies.

How We Use Your Personal Information

  • Order Fulfillment: To process payments, arrange shipping, and provide order confirmations.
  • Customer Support: To respond to inquiries and maintain our business relationship.
  • Marketing: To provide targeted advertisements and promotional offers (you may opt-out at any time).
  • Security: To detect and prevent fraudulent transactions.

How We Disclose Personal Information

We share your information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store.
  • We may share your information to comply with applicable laws and regulations.

International Transfers (GDPR Compliance)

As we are based in Germany, we comply with the General Data Protection Regulation (GDPR). When we transfer your personal information outside of the European Economic Area (EEA), such as to our service providers in the United States, we rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to opt-out of targeted advertising. To exercise these rights, please contact us using the information below.

Security and Retention

No security measures are perfect, but we implement industry-standard protections via Shopify. We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

  • Email: support@voltairauto.com
  • Address: Alte Potsdamer Straße 9, Berlin, 10785, Germany